Medical & Dental Office Cleaning
Custom Clean provides medical & dental office cleaning in Halifax, Moncton, Saint John, Fredericton, Charlottetown, Summerside, Vancouver and Honolulu. We’re a company-run commercial cleaner, in business since 2004.
Who this is for
Medical clinics, dental and orthodontic offices, physiotherapy and chiropractic clinics, eyecare, veterinary clinics and other health practices.
The challenge
A clinic is judged on how clean it looks and feels. Patients notice dust, smudged glass and tired washrooms, and staff need treatment rooms ready for the next morning without having to check up on the cleaners.
How we clean
- Cleaners trained on your clinic’s layout and on which rooms and surfaces get extra attention.
- High-touch areas such as door handles, counters, chairs and washroom fixtures cleaned and disinfected every visit.
- A customized chemical program matched to your surfaces and your clinic’s requirements.
- Staff screened beyond a standard criminal record check, which matters in buildings with patient records and medications.
- Account manager inspections scored out of 5, so you can see consistency over time.
Company-run, not a franchise
Most of the big names in commercial cleaning are franchise networks: the company that sells you the contract isn’t the one that cleans your building, and quality depends on which franchisee you get. Custom Clean is different. We employ, train and manage our own teams, and every account has the same structure behind it:
A skilled cleaner trained on your site, with your building’s workflow and site-specific information loaded at the start of the contract.
Night managers who train staff on site and handle after-hours issues.
An account manager who inspects and scores your building out of 5.
A customer support desk that tracks every request through to completion.
Work orders dispatched to staff phones, so instructions are written down instead of passed along verbally.
One company, one point of accountability.
Why facility managers choose Custom Clean
In business since 2004. Founded in Halifax by Alan and Allison Avis, now operating branches across Atlantic Canada, British Columbia and Oahu.
$5 million liability insurance. Plus a $50,000 blanket bond on every account.
Every site inspected and scored. Your account manager scores your building out of 5 at every inspection, so quality is measured, not guessed.
Background checks beyond the standard. Staff screening goes past a basic criminal record check, using a regional investigations firm.
Support desk with ticket tracking. Reach a customer support rep by phone, text, email, chat or ticket, and every request is tracked until it’s closed.
Greener by default. About 90% certified environmental products, and equipment that cuts harsh chemical use by close to 80% on periodic work.
Where we provide medical & dental office cleaning
Halifax, Moncton, Saint John, Fredericton, Charlottetown, Summerside, Honolulu, Vancouver.
Frequently asked questions
Do you follow infection-control requirements for clinics?
We build a site-specific cleaning plan with you, including the areas, frequency and products your practice requires, and train your cleaner on it before the first night.
Do you clean dental offices?
Yes. We clean dental and orthodontic offices, including operatories (excluding clinical equipment the practice handles), sterilization-area floors and counters, reception and washrooms.
Can you clean after hours so patients aren’t disturbed?
Yes. Most clinic cleaning is done in the evening after the last patient, and our night managers support the team after hours.
Are your cleaners screened?
Yes. Our background checks go beyond a standard criminal record check, using a regional investigations firm.
Book a free site visit
We’ll walk your facility, learn how it runs and give you a cleaning plan and quote built around it. Call (855) 576-9113, email sales@customcleanpacific.com, or schedule your site visit online.
