Commercial Cleaning in Vancouver, BC
Custom Clean provides commercial and janitorial cleaning across Metro Vancouver, including Burnaby, Richmond, Surrey, Delta and North Vancouver. We clean office buildings, medical and dental clinics, strata and rental buildings, automotive dealerships, and marine, port and industrial facilities.
Service area: Vancouver, Burnaby, Richmond, Surrey, Delta, North Vancouver and across Metro Vancouver.
Commercial cleaning services
- Nightly and day janitorial cleaning for offices and professional buildings
- Medical, dental and clinic cleaning
- Condo, strata and rental building common areas
- Industrial, warehouse and manufacturing facility cleaning
- Floor care: stripping, waxing, burnishing and carpet extraction
- Full “reboot” cleans to bring a neglected building back to standard
- Seasonal and periodic work handled by skilled cleaning technicians
Cleaning built for Vancouver buildings
Metro Vancouver’s wet months mean water, grit and wear on entrances and floors. Many of our clients here also run marine or port-related operations. We train each cleaner on the site’s specific workflow and safety needs, and check the work with scored inspections.
Company-run, not a franchise
Most of the big names in commercial cleaning are franchise networks: the company that sells you the contract isn’t the one that cleans your building, and quality depends on which franchisee you get. Custom Clean is different. We employ, train and manage our own teams, and every account has the same structure behind it:
A skilled cleaner trained on your site, with your building’s workflow and site-specific information loaded at the start of the contract.
Night managers who train staff on site and handle after-hours issues.
An account manager who inspects and scores your building out of 5.
A customer support desk that tracks every request through to completion.
Work orders dispatched to staff phones, so instructions are written down instead of passed along verbally.
One company, one point of accountability.
Why facility managers choose Custom Clean
In business since 2004. Founded in Halifax by Alan and Allison Avis, now operating branches across Atlantic Canada, British Columbia and Oahu.
$5 million liability insurance. Plus a $50,000 blanket bond on every account.
Every site inspected and scored. Your account manager scores your building out of 5 at every inspection, so quality is measured, not guessed.
Background checks beyond the standard. Staff screening goes past a basic criminal record check, using a regional investigations firm.
Support desk with ticket tracking. Reach a customer support rep by phone, text, email, chat or ticket, and every request is tracked until it’s closed.
Greener by default. About 90% certified environmental products, and equipment that cuts harsh chemical use by close to 80% on periodic work.
Who we clean for in Vancouver
Offices and professional buildings, medical and dental clinics, condo, strata and rental buildings, retail and shopping centres, automotive dealerships, warehousing and distribution, manufacturing and industrial sites, and marine and port facilities. See our pages for medical and dental cleaning, condo and strata cleaning, industrial and warehouse cleaning and office cleaning.
Frequently asked questions
How much does commercial cleaning cost in Vancouver?
It depends on the size of your space, how often you need cleaning, the type of facility and any periodic work like floor care. We give a fixed quote after a free site visit, so you know exactly what’s included.
Are you insured and bonded?
Yes. Custom Clean carries $5 million in liability insurance and a $50,000 blanket bond.
How do you make sure the cleaning stays consistent?
Every account has an account manager who inspects your site and scores it out of 5. Issues go through our ticket system and are tracked until they’re resolved, and night managers support the cleaning team after hours.
Are you a franchise?
No. Custom Clean is a company-run business founded in 2004. We hire, train and manage our own staff, so you deal with one company from quote to cleaning.
Do you clean strata buildings in Vancouver?
Yes. We clean condo, strata and rental buildings, including lobbies, hallways, amenity rooms and parkades, and we work with strata councils and property managers on scope and scheduling.
How quickly can you start?
Typically within 1–2 weeks of signing. We start every contract with a full reboot clean and load your site-specific information into our system.
Book a free site visit
We’ll walk your facility, learn how it runs and give you a cleaning plan and quote built around it. Call (855) 576-9113, email sales@customcleanpacific.com, or schedule your site visit online.
